Bank teller with 8+ years of experience maintaining cash drawers, handling customer transactions, cross-selling bank products, and keeping customers happy by … Secured our clients information, and assisted them with any fraud or security breach concerns, Verified to insure there is no counterfeit checks, money laundering, check knitting, or unauthorized withdrawals, Developed client relationship to deepen understanding of client's needs, Promoted bank's services to local businesses through phone calls or in-person. Maintained and accounted for cash drawer and daily transactions. Maintained excellent customer service throughout my daily tasks, Developed strong communication skills with the general public. Conserved existing accounts and products. Perform services for customers such as ordering bank cards and checks and receive and verify loan payments, mortgage payments and utility bill payments. (123) 456-7890 Being able to count money, sort money and maintain an accurate balance of a drawer is a crucial part of succeeding in any money-based industry. Process cash withdrawals and perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency.
Since 2009, we’ve helped over 9 million users create winning resumes and cover letters. Responsible for customer satisfaction through deposits, withdrawals, issuing cashier's checks and various banking transactions and needs. Maintained up to date records & reports at all times to ensure accurate auditing; led document audits, regularly exceeding audit interview expectations. Ensured compliance with banking policies and audit procedures; maintained and balanced cash drawers on a daily basis. Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, and counting machines. Received cash and checks for deposit, verified amount and examined checks for endorsement. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. September 2006 – May 2010, Brooke Smith ABC Community Bank is seeking an full-time bank teller to serve bank customers with routine tasks, like cashing checks and withdrawing cash. Having the ability to connect with these customers with patience and kindness is key. Achieved status as one of the top sales performers in store on various occasions. Losing money, miscounting money or providing inaccurate balances to customers are errors that are inexcusable, so reassuring hiring managers that you have the knowledge to respond to situations and prevent mistakes is essential. Provided customer service for all credit union members. 123 Address Rd, Anywhere, USA. Management Information Systems And Technology Innovation. Executed over 200 day-to-day transactions worth of USD 400,000 in average, adhering to bank policies and operational procedures to ensure safety and security of customer and bank assets. Employed security measures to ensure funds were not compromised. It could be an award you won while working for a previous company, or it could be a milestone you reached as part of a team. (xxx)-xxx-xxxx | firstname.lastname@example.org Resume Builder offers free, HR-approved resume templates to help you create a professional resume in minutes. Responsible for referring customers and non-customers to bankers for all their banking needs; selling our products bank has to offer. Put yourself in the shoes of the hiring manager: does this achievement strengthen the overall resume? This means that instead of simply listing duties and accomplishments at current and prior jobs, job descriptions should be adjusted to reflect the qualities outlined as most desirable in a particular job posting. Demonstrated ability to reply questions on bank transactions services and procedures maintaining excellent customer service. Responsible for assisting in branch opening and closing procedures. [email protected]
Facilitate customer engagement through referrals to Relationship Bankers with credit cards, checking accounts, savings accounts and investment opportunities. Receive and count working cash at beginning of shift and identify customers, validate and cash checks, and accept cash and checks for deposit and check accuracy of deposit slip. June 2019 – Present, Cashier, Jumbo Supermarket, Cleveland, OH Process customer transactions within established guidelines. If you plan to become a Bank Teller you should possess the following qualifications for the job: Great People Skills. Communicated and disseminated information regarding bank policy and regulations, rules enforcement, and compliance, Supported and conducted investigations relating to alleged or suspected violations of banking laws and regulations; conducted research and analyzed information and evidence to determine actions to be taken, Prepared documentation and reports and provided recommendations accordingly, Refer customers to the appropriate business partner for products and services, Check cashing, deposits and loan payments and daily balancing, Single control of ATM, balanced and audited monthly, Processed standard teller transactions for customers including servicing client accounts, accepting loan, Researched and resolved inquiries from customers and other branches, Assisted the Supervisor with audits and dialing balancing of the vault, Effectively and proficiently performs report data validation (fraud and Homeland Security), Exceptional communicator providing over-the-counter and telephone customer inquiry resolution, Performs filing duties for corporate resolutions and power of attorney affidavits, Selected to perform new software test and evaluation: Identified and reported system malfunctions for resolution, helping to ensure a successful implementation of the new software, Provides exceptional customer support by helping customers balance their check books and understand the multiple options available at the bank for savings and investment, Adhered to safety deposit box procedures, operations and guidelines, Orchestrated in the money exchange from the vault to the various areas of the bank, Provided exceptional Customer service by meeting all Customer demands, Provided excellent customer service by asking questions to better serve our clients and communicated by using a multiple line telephone, Copied/ faxed/ filed documents and processed outgoing mail, Process and maintain accurate details of each transaction. Solicited information from customers through approved techniques to sell products. Assisted in lobby management initiatives; engaged customers in conversation regarding services offered, location of personnel, and other related customer service activities. Suggestively selling products to allow faster and easier transactions for our customers. The right keywords and phrases can vary from one role to another, but these key skills and action verbs can apply to many different bank teller positions. Followed up on Teller referrals for sales and services. Verified collections of all cash, receipts, check; to ensure that. Attracting hiring manager attention can be a challenge, especially in competitive fields. Ready to get things started? Demonstrated outstanding customer service, resolved customer concerns and helped build customer loyalty. Manage balancing duties related to currency, coins and checks. Are you proficient with any pieces of software that make you a better bank teller? No examples? This person must be energetic, enthusiastic and eager to serve members of the ABC Community Bank family. In our example, the applicant is particularly talented at working with customers. Maintained confidentiality of bank records and client information. No problem! Strong ability to support customers in a wide variety of financial goals and objectives. Provided commendable Customer service by meeting all Customer demands as they related to relatively straightforward inquiries, with the support of more experienced personnel. Handled foreign currency and exchange transactions. © 2020 Job Hero Limited. Bullet number two is also significant because it’s your chance to set yourself apart from other applicants.
It could also be smaller accomplishments (as long as they pertain to being a teller), like never making a mistake counting your cash drawer or never being to work late.